
How to check a moving company in NYC
Verify a New York mover’s registration, identify who will handle the move, and compare written answers before paying a deposit or choosing a company.
A cancelled mover can leave a lot to fix in very little time. Call us with your date and the move you need. We will check availability and let you know whether we can help.
Step 1 of 4: Move
Thanks, we’ve received your request.
We’ll review your plans and reply from kieran@keepsakemoving.com within one business day. If we need more information for the quote, we’ll ask you then.
Need us sooner? Call (212) 203-3171.
Start with the deadline: when the old apartment has to be clear and when the new building will let you move in. Then tell us what is coming and how much packing remains. That gives us enough to assess the job against the time available.
If you have already made arrangements with building management, send them through. We can coordinate the certificate of insurance directly with management once we have its contact or written requirements. The building’s permitted hours still need to work with the move.
What we move
If your booking fell through, share the inventory and access details you already have. We will review the move and requested date with you.
Check moving availabilityTell us which rooms still need packing. We can assess that work alongside the move; packing normally happens in the same visit.
Packing servicesIf you must leave before the next place is ready, ask about storage. We can confirm the available arrangement as part of the move.
Storage options
You do not need to reconstruct the whole plan from memory. An existing item list, photos of the packed rooms or the building’s moving instructions can help us understand the job quickly.
Flag anything that has changed since the original plan, such as another collection address or furniture that still needs taking apart. We will explain the work we can accept and send a written quote before you book.

Verify a New York mover’s registration, identify who will handle the move, and compare written answers before paying a deposit or choosing a company.

Check loading signs, confirm building access and plan an elevator booking for your NYC move without assuming a curb space or insurance approval is enough.

What a moving COI shows, what to request from building management, and how to get the right insurance documents approved before your NYC move.
Call with the addresses, inventory and required time. Availability depends on the specific date and job, and we need to confirm it directly before you can rely on a booking.
Send the moving date, addresses, item list and any building instructions you already have. Tell us what is still unpacked or unresolved so we can assess the work accurately.
Tell us how much packing remains. We offer full and partial packing, normally on moving day, and will check whether the combined job fits your requested date.
No. We confirm availability and the booking directly. We respond to quotes and messages within one business day; call when you have a more immediate deadline.
We quote the actual move, including inventory, route, access and any packing or storage agreed. You receive a guaranteed flat price for that work before booking. The price does not rise because the move takes longer.
Send the management contact or requirements as soon as possible. We handle COI coordination, but the building must confirm its own access and approval arrangements for the date.