We review what you’ve sent.
We’ll check the move details along with any questions or notes you included.
Start with what you know. If the dates or the new address are still being worked out, tell us that too.
Rather talk it through or show us the move? Call (212) 203-3171. We can take the details over the phone or arrange a free video or in-person survey.
Quote request received
We’ll review your request and reply from kieran@keepsakemoving.com within one business day.
Moving sooner than that? Call (212) 203-3171.
Your confirmation is already on its way.
What happens next
When the quote arrives
Read through what the quote includes and make sure it sounds like your move. If you would like to book, reply or call us. We’ll confirm the date and booking details before anything is treated as booked.
Between now and moving day
Forward them with the management contact. Keepsake will take the coordination and certificate of insurance from there.
Tell us about changes to the belongings, addresses, access or stops before moving day so we can update your quote.
Packing happens on moving day, or on the first day of an agreed two-day move. Your quote will say which arrangement applies.
Keep your keys, phone and first-night bag with you. They are much less useful halfway down the truck.
On moving day
The crew follows the move you have agreed, wrapping, padding, labelling and carrying what is listed in your quote. Traffic or stairs can make the day longer, but they do not make the guaranteed price grow.
Questions or changes
Reply to the confirmation if the move changes. If something isn’t right after the move, send a written note and any useful photos so there’s a clear record.
Licensed for local and interstate moves · USDOT 4574202 · MC 1823740 · NYSDOT 43527
We’ll reply within one business day. Once we’ve talked through the details, we’ll send a written, guaranteed price for the agreed move. Requesting a quote doesn’t commit you to booking.
Licensed for local and interstate moves · USDOT 4574202 · MC 1823740 · NYSDOT 43527